Privacy Policy

Last updated: June 2026

PhoneWatch is built to give caregivers quiet awareness — not surveillance. This policy explains what data we collect, why, and how it's handled.

What we collect

PhoneWatch collects the following from the monitored device:

• Phone motion events (moved, still)
• Screen on/off events
• Lock/unlock events
• Battery level and charging state
• Timestamps of the above events

We do not collect location, GPS coordinates, call logs, contacts, messages, photos, or any personal content from the device.

How data is used

Data is transmitted to secure cloud storage and displayed only to the paired caregiver account. It is used solely to power the PhoneWatch dashboard and alert system.

Data retention

Event data is retained for 30 days and then automatically deleted. Account data is retained until you delete your account.

Who can see the data

Only the caregiver account paired with a monitored device can view that device's data. We do not sell, share, or provide data to third parties except as required by law.

Consent

The monitored device user must complete a pairing flow and acknowledge a consent screen before any data is transmitted. Monitoring can be stopped at any time by unpairing the device.

Text messages (SMS)

PhoneWatch SMS alerts are optional and remain off until a caregiver enables them. To opt in, the caregiver enters their own mobile number in PhoneWatch account settings and checks an optional consent box that is unchecked by default. Messages may include one-time login verification codes and recurring caregiver account or activity alerts related to the phone connected to the caregiver's account. Message frequency varies. PhoneWatch does not send marketing or promotional text messages. Message and data rates may apply. Recipients can reply STOP at any time to opt out or HELP for help. PhoneWatch does not sell or share mobile phone numbers, SMS opt-in data, or SMS consent with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent are used only to provide the text-messaging service requested by the recipient.

Contact

Questions about privacy? Email us at [email protected]